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Contacts

Contacts

Vodoopskrba i odvodnja Ltd is available to its customers 24/7, who can find the most important information and notifications via our official web site, Holding Center, social networks and the media.
 
 
HOLDING CENTER
(working hours 24/7):
+385 (0)72 500 400*
(*local call cost)

CUSTOMER RELATIONS DEPARTMENT 
(Information and complaints):
Fax: 01 6163 770
E-mail: vio.informacije.reklamacije@zgh.hr
CENTRALS: +385 (0)1 6163 000 for location Folnegovićeva 1
+385 (0)1 6163 500 for location Eleonore Patačić 1b
EMERGENCY INTERVENTIONS ​
(working hours 24/7):

(To improve the quality of service,
conversations are recorded)
WATER SUPPLY: +385 (0)1 6163 999
DRAINAGE: +385 (0)1 6163 222
OTHER TELEPHONE NUMBERS: Indication of changes to the number
of household members via form:

E-mail: vio.informacije.reklamacije@zgh.hr
Fax: 01 6163 657, 01 6163 226
 
Indication of the water meter reading:
Tel: +385 (0)1 6163 617
- to report the water meter reading directly
over the page, press here
 
Enforcement department​:
Tel: +385 (0)1 6163 435
E-mail: vio.ovrsni@zgh.hr
 
Ordering transport and distribution of drinking water​:
Tel: +385 (0)1 6163 348
Fax: +385 1 6163 347
All mail you send to Vodoopskrba i odvodnja
should be addressed to: 
Vodoopskrba i odvodnja Ltd.
P.O. Box 896
10001 Zagreb
OIB 83416546499
BUSINESS LOCATION SAMOBOR: Central: +385 (0)1 6425 001
Complaints: +385 (0)1 6425 002
Connections information: +385 (0)1 6425 003
Address: Zagrebačka street No.18, 10430 Samobor