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Accessibility statement

Accessibility statement

Vodoopskrba i odvodnja Ltd.. seeks to make its websites accessible in accordance with the Act on the Accessibility of Websites and Software Solutions for Mobile Devices of the Public Sector Bodies of the Republic of Croatia (Official Gazette 17/19; hereinafter: the Act) / 2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016).

This Accessibility Statement applies to the online headquarters at https://www.vio.hr.  


Degree of compliance

The network headquarters https://www.vio.hr is partially compliant with the Act, due to the inconsistencies listed below.


Inaccessible content

The content listed below is inaccessible for the following reasons:
  • some photos and files do not have an appropriate text description (alt text);
  • some pdf files are not entirely created by exporting from the source file from Microsoft Office Word with the selection of accessibility options, but by scanning printed documents and they are not accessible because they are not properly prepared for screen readers;
  • pdf files open in a new browser window (taboo), and .doc files are only available as downloadable files;
  • it is not possible to use and navigate through the content of the page via the keyboard;


Preparation of this Accessibility Statement

This statement was drawn up on 23 September 2020, according to the Accessibility Statement Template in line with Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of public sector bodies' websites and mobile applications, established by the EU Commission Implementing Decision (2018/1523 of 11 October 2018).

For the preparation of this Statement, the method of self-assessment conducted by the Editorial Board of the website Vodoopskrba i odvodnja Ltd. was used.

An amendment to this Statement was made on March 1, 2021, after page adjustments were made like: the page to increase / decrease the font, inversion, font for dyslexics, and underlining the links.

Vodoopskrba i odvodnja Ltd. will regularly revise this Statement after removing the reasons why certain contents were inaccessible.


Feedback and contact information

We urge users to notify Vodoopskrba i odvodnja Ltd. In case they notice any content not covered by this Statement.

All inquiries related to the accessibility of the website of Vodoopskrba i odvodnja Ltd., users can send via e-mail to vio.ppi@zgh.hr


Procedure for monitoring the implementation of regulations

Supervision over the implementation of the Act on the Accessibility of Websites and Software Solutions for Mobile Devices of the Public Sector Bodies of the Republic of Croatia (Official Gazette 17/19) is performed by the Information Commissioner of the Republic of Croatia.

Inspection supervision over the implementation of the Act on the Accessibility of Websites and Software Solutions for Mobile Devices of the Public Sector Bodies of the Republic of Croatia (Official Gazette 17/19) is performed by inspectors and other authorized officials of the Office of the Commissioner.

The provisions apply to supervision of Right of Access to Information Act (Official Gazette 25/2013 and 85/15).

Contact:
Information Commissioner
Jurišićeva street No.19, 10000 Zagreb
Telephone: +385 1 2099 100
E-mail: ppi@pristupinfo.hr
www.pristupinfo.hr