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Connecting to municipal water facilities

Connecting to municipal water facilities

In order to initiate the procedure for connecting to municipal water facilities, it is necessary to submit a Request for Connection (with the required documentation) which can be downloaded from the official site www.vio.hr, or personally at the connections desk at the address Folnegovićeva 1, 10000 Zagreb.

Decision on connection to municipal water facilities, which entered into force on 2nd August 2016, it was defined that the City of Zagreb, in the form of financial support to citizens, for the household category, compensates for the costs of building connections to municipal water facilities.

All the works contracted with Vodoopskrba i odvodnja d.o.o., the construction of the connection - construction and installation works, including water meter, are included in the aforementioned costs and road repair.

The costs of work on the internal part of the installation, shingle/watertight box included, shall be covered by the requester.

This Decision applies to all citizens belonging to the local unit of the City of Zagreb. 

For all other users, the cost of the connection is formed by making a cost-per-acquisition, based on the actual costs required for the construction process.


The completed documentation request must be submitted to the connections desk at the business location Folnegovićeva 1, 10000 Zagreb, Zagreb, for users of City of Zagreb and Stupnik County, and on connections desk at the business location Samobor, Zagrebačka ulica 18, for users of Samobor and Sveta Nedelja.

WE INVITE YOU TO SUBMIT THE REQUEST IN ORDER TO MEET THE LEGAL OBLIGATIONS FOR THE CONNECTION TO THE MUNICIPAL WATER FACILITIES!