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Customer area
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FAQ
Whom to contact with a bill complaint?
Can a customer read out their own water meter?
How to regulate overpay of a water consumption?
How can one make changes to the number of household members?
How are consumer names changed with the change of ownership or lease?
How can one change an account delivery address or correct incorrectly entered names, surnames and addresses in their account, etc.?
What should you do when you receive the final notice prior to disconnection to prevent the disconnection from the water supply network?
Is "white water" safe for human consumption?
What is the water hardness in the water supply system of the city of Zagreb and Samobor?
Connecting to municipal water facilities
Installation of internal water meters
My ViO
Consumer rights and obligations
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The right of access to information
Consumer Complaints Commission
Preventive measures against internal installations freezing
Useful links
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Drinking water supply via tanker truck
Measure the Q/H line
Cleaning of cesspools and septic tanks
ViO projects
ViO Works
Construction of the main water supply pipeline in Ivanjorečka street
Construction of the water supply pipeline in Slatinska street
Reconstruction of the water supply pipeline in Javorinska street
Construction of the water supply pipeline in Srebrnjak street
Construction of the water supply pipeline in Ferki and Detišćak streets
Construction of the pumping station and water supply pipeline in Milka Trnina street
Construction of the water supply pipeline in settlement Slani Dol - Draganje Selo
Construction of the water supply pipeline in Franjo Malnar street IX. Extension
Construction of the water supply pipeline in Gornji and Donji Trpuci
Construction of the water supply pipeline in Zagrebačka street branch at house No. 68
Reconstruction of the water supply pipeline in Ciklama street
Construction of the water supply pipeline Kozari put street (by the railroad) at house No.28 until house No. 49
Reconstruction of the water supply pipeline in Jandićeva and Naumovac streets
Reconstruction and construction of the water supply pipeline in Staro Brestje settlement
Construction of the primary duct network in Hrvatski Leskovac settlement
Construction of a public duct and a pumping station in Sunjska and Ledinski put streets
Construction of a public duct in Kupinečki Kraljevec, stage No I.
Construction of a public duct in Bosutska street
Construction of Transport Sesvete collector - CUPOV with PC Sesvete precursor and a relocation facility with retention channel at collector Sesvete
Construction of a public duct in Oreškovićeva street extension
Construction of a public duct in Grga Franjo Puđak street, extension at house No. 22c
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Project Zagreb 2018
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Keep up with all actualities regarding water supply 0-24
No water for consumers in VIII. Ravnice street and Tin Ujević street
With the arrival of low temperatures it is necessary to take preventive measures against internal installations freezing
News
We marked the World Water Day
The history of waterworks in the city of Zagreb is part of the project "Culture of Tourism"
Employees of Vodoopskrba i odvodnja received a medal of the City of Zagreb
140 years of public water supply in the city of Zagreb
Employees of Vodoopskrba i odvodnja participated in the UNICEF's humanitarian race
Magenta B2B RUN
Vodoopskrba i odvodnja took part in the Night of Museums
Hidden project of Motovun Film Festival held in Vodoopskrba i odvodnja
The City of Zagreb Award awarded to Vodoopskrba and odvodnja d.o.o. operational units
Field work for Civil Engineering students at the construction site of the Transport Sesvete collector - CUPOV
Outstanding debt write off for services provided by Čistoća, Vodoopskrba i odvodnja Ltd. and GPZ Opskrba Ltd.
Employees of Vodoopskrba i odvodnja participated in giving help to Split threatened area
Reaction to articles published on web portals regarding Zagreb water quality control
Public tender for design of objects intended for consumption of Zagreb water
Virtual walk through Water Supply Museum
Unicef Milky Way run
ViO participated in MAGENTA B2B Run for second year in a row
Activities regarding Debt Resolutions Act execution to individual persons
The children of Vodoopskrba i odvodnja employees visited their parents and spent a day with them at work
The results of public tender for the design of objects intended for consumption of Zagreb water
DA, voDA! Exhibition of works submitted to the tender for the design of objects intended for consumption of Zagreb water
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11.01.2019.
DA, voDA! Exhibition of works submitted to the tender for the design of objects intended for consumption of Zagreb water
22.12.2018.
The results of public tender for the design of objects intended for consumption of Zagreb water
17.12.2018.
The children of Vodoopskrba i odvodnja employees visited their parents and spent a day with them at work
22.11.2018.
Virtual walk through Water Supply Museum
19.11.2018.
Activities regarding Debt Resolutions Act execution to individual persons
12.10.2018.
Public tender for design of objects intended for consumption of Zagreb water
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